Is the customer experience solutions are broken?
Why I am not able to find a single platform for managing my website, website visitors, and Conversation Management together? When I tried to search a platform that provides a full suite of solutions for running up a website and manage my visitors /leads, a strange thing I found is that is, I need to select a platform for CMS, then I need to choose another one vendor for Live chat and the third one for contact management including campaigns. Is it strange to have multiple platforms to have cover up all this?